In Nigeria, Facebook’s Outage Revealed a Dangerous Dominance

Tomiwa Ibukunle, a 21-year-old entrepreneur in Lagos, Nigeria, started her clothing and accessories business two months ago. She uses WhatsApp to advertise her products and process orders from customers, typically receiving 20 orders per day. But on October 5, when WhatsApp was down globally (alongside other Facebook platforms) for eight hours, her business took a […]